Feature Request

Under "Article review reminders", we have the option to add the "Reviewer". Similarly, customer suggests to have the option under "All articles" as well

Currently, the review reminder menu only displays the frequency of the reminder, but not the actual date the reminder is set to go out. It would be helpful for the "next reminder date" or something to that effect were shown on the main page, too, so I'll know when I'll need to set aside time in my calendar ahead of time.

Currently, all articles receive review reminders, including categories like release notes that, once published, typically don’t require further updates. Receiving frequent review reminders for these types of articles can be unnecessary and time-consuming. It would be helpful to have a feature that allows us to exclude specific categories or individual articles from being marked as stale or receiving review reminders. This would streamline content management, ensuring that only relevant articles are flagged for review, while those that don't need updates—such as release notes—are excluded.

When attempting to set an article review reminder using the custom date option, the remainder isn't being created. Please find the attached video.

Creating this feature request on behalf of Nibu. The customer is seeking information on the number of times an article has been moved from "Review" to "Draft" status by its reviewer. Although we suggested using the "Revision History" feature to track such changes, the customer prefers a more detailed report at the author level. Specifically, they want to know how many times each article has transitioned from "In review" to "Draft" status.

As per our current implementation, team account with contributor access is unable to assign team members when creating review reminders. It would be great if we could provide the option for contributors to assign the team members while creating review reminders.

I'm trying to create review cycles that divide our knowledge base (approx. 1,000 articles) among our 40 internal users. I want to be able to assign each user ~30 articles for review over the course of a year. I'm currently limited to creating just 10 review cycles. This makes my job difficult: I'd have to assign out multiple people to the same group of articles, or assign a delegate to remind their assigned peer users to work on an article. This could be resolved by increasing the number of cycles permitted to at least the number of users in the portal.

I'd like to assign a batch of articles (in my case, approx 30) to a user for review over the course of the year. I'd like to divide the reminders for the articles throughout the year, so that the user receives an email to review article 1 in approx 2 weeks, then the email to review article 2 in another 2 weeks, and so on, until the batch of articles have been completely reviewed.

If you create a review reminder in Content Tools > Review Reminder for 365 days' time, the Article Settings > Review Reminder page for that article does not show that the article has a review reminder set for it, because the review period is not shown

Problem statement: The review reminder’s character limit is often not sufficient. Sometimes we would need to add much more information but must store it elsewhere or add it to private notes. Additionally, it is not possible to edit review reminders. If I want to add something for example, I must copy the text, set the reminder to reviewed and create a new one with the additional information.