Feature Request

Please provide editing capabilities that apply to articles. We need the ability to open and edit snippets from within an article and ensure that they include all formatting features, such as adding variables, callouts, and accordions. Currently, we are unable to apply the note style we select as a callout in snippets, and the available font options for snippets are limited. Snippets should have the same comprehensive editing features as any other articles.

I'd like to be able to organize snippets in folders.

We use a lot of snippets and it is inconvenient that we are unable to rename a snippet. I would like to have the option to rename a snippet or create a second copy of an existing snippet. It is time consuming to create a new snippet and delete the existing one when all I need to do is rename it.

For the global find/replace feature, add the ability to replace static text with variables/snippets. This seems like a fairly common use case. I have a term that appears hundreds of times in my docs, which is currently static text. I want to create a snippet for it, and then replace all instances of the static text with the snippet.

Currently, if you update a snippet, the content of articles that include that snippet are instantaneously updated. This may not always be desirable, consider the following examples: Snippet reviews by peers is more or less impossible within D360, since you do not want to publish the updated snippet before its review. If a snippet needs to be updated in context of a larger product development, where numerous articles are also updated/added and are not published before reviewed and the the feature is released. Update the snippet before the feature has been released may not make sense. In such cases it were preferable to have an option to delay the snippet update. Naturally, having a snippet versioning and review/publish process similar to regular articles would be ne plus ultra.

We use snippets for small sets of instructions that are included throughout our documentation. I'd like to be able to include variables such as buttons and field labels within the snippets.

Currently, we have the option to check the revision history of an article which allows us to understand the changes made within versions of the article. Currently, there are no control/track changes on the snippet values. A feature to maintain the history of snippets and an option to roll back to the previous version of snippets would help us to maintain the history of snippets and understand who has made changes.

It would be nice if snippets weren't a forced paragraph block element, and could thus be used inline.

I would like to be able to pin frequently used snippets to the top of the list. This may need to be user specific as we each use different snippets.

With hundreds of snippets to have to scroll through it would be very handy if on the snippet page you can make folders and move snippets to and from folders, it would be a lot better to have say a page of 5-20 folder to easily find the snippet(s) you want than to scroll through hundreds of them, especially as there is no search bar on the snippets page either!