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Roadmap

Planned

Improvement- Prioritize Page Help Fallback Over Preserve Last Viewed Article
Feature Request
Support WCAG 2.2 AA Compliance for the Knowledge Base Site
Feature Request
Custom instructions for Eddy AI responses
Feature Request
Auto-sync Reader Group UI selection state after inherited permissions migration
Feature Request
Support emoticons in Comments
Feature Request
Support reverse translation from secondary language to default language
Feature Request
Allow Editors to Provide Feedback and Correct Eddy AI Answers
Feature Request
Add comments to article versions
Feature Request
Support Linking to Headings Inside Tabs
Feature Request
Accordion - Add New Selection
Feature Request
Support selecting images from My Drive in Step by Step Guides
Feature Request
Make “Mermaid” also available in the Markdown editor
Feature Request
Add Activity Log Entry When a Reader Revokes Their Own Feedback
Feature Request
Warning message when anyone generate a new JWT Tocken
Feature Request
Standardize Feedback Confirmation Message Across KB Site and Widget
Feature Request
Uploaded Files in Advanced WYSIWYG Editor Defaulting to Images Folder Instead of Category/Drive Default Folder
Feature Request
Consistent Last Viewed Date Across Article and Reader Analytics
Feature Request
Custom heading numbering not recognized during word import
Feature Request
Requesting addition of Cantonese Lanaguage
Feature Request
Enhance Ask Eddy AI Support for Chinese Language Variants
Feature Request
Changes to the activation email content
Bugs
Slack notification should have Version no along with article Name
Feature Request

In Progress

Support for Basic Formatting Options Like Bullets and Indentation in API Documentation
Feature Request
Support for anonymizing or disabling analytics data for GDPR compliance.
Feature Request
Include X-Content-Type-Options in HTTP header
Feature Request
Review Reminder to be reset based on last publish date
Feature Request
Collaborative editing, like in Dropbox
Feature Request
Eddy AI in Freshdesk/Freshservice
Feature Request
Callout not recognized
Feature Request
Categories are not sent to crowdin if they are pages
Bugs

Complete

Filter in bulk operations should 'select all' or 'deselect all' sub content
Feature Request
Drive should allow us to rename image files
Feature Request
Documentation-Wide Full-Text Search for MCP
Feature Request
Share link - Specify Expiration
Feature Request
Ability to archive articles
Feature Request
Manage Labels
Feature Request
Export list of stale articles
Feature Request
Missing important elements (TOC, Attachments, Navigation, Glossary) in offline HTML export
Feature Request
Ticket deflector - customisable URL
Feature Request
Reader Group based access to Eddy search
Feature Request
Expose analytics available via API
Feature Request
Category access inherited to sub-categories
Feature Request
Ability to hyperlink sections of a draft for easy access when reviewing docs
Feature Request
mermaid support
Feature Request
Ability to add Tabs inside ordered/unordered list
Feature Request
Context-Aware Preview to Edit Navigation
Feature Request
Redirection from Document360 Domain to Our Domain
Feature Request
Include a Date field in the Eddy AI Search feedback export
Feature Request
Table of Contents - Full length of right column
Feature Request
Repeated Table Headers for Multi-Page Tables in PDF Exports
Feature Request
Last Viewed Date Discrepancy
Feature Request
feedback badge/indicator
Feature Request
Multiple JWT tokens
Feature Request
Show conditional content in editor
Feature Request
Featured image - Mixed project.
Feature Request
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