Feature Request

When clicking on a specific category, all opened categories should be collapsed and the clicked category should be expanded with articles.

This request is created on behalf of Nandini At this time, the JSON files attached to the articles are getting opened in a new tab but we expect them to get downloaded when accessed. Thank you.

Provide an option to add a different logo to the dark mode.

In addition to seeing what article was changed, I would like to allow users to see how the article changed. If it is a longer article, it does not need to be reread, only the changes.

It would be great to have the localization variables to change the entire text present in the search filters in KB Site 2.0. For now, we don't have the option to change the words "All", "Specific", "Current" in the search filters. By default they appear as translated in the site but the user would like to customize it to a different word. Since we cannot change the localization for the words "All", "Current", "Specific" through the localization & variables section it is not possible to change the text as per the requirement. It would be great if the localization variables option contains exact match Example - Current site translation for "All worksapces" - Al arbejdsområde but customer request is to change it to - Alle arbejdsområder. Since we don't have an option to change the "All" in localization variables, we were unable to achieve this request. Please check this request.

Ability for users to bookmark their favorite/most used articles and then have it accessible at the top right menu bar so when they click on the "Bookmark" icon, their favorite articles appear for them to access.

Use case: Customers have various sources of information like LMS, Sharepoint folders and a few other URLs. Customers would like to get all the platforms to index and result in the Document360s search. Currently, the end users are supposed to visit various platforms to search and get the required answers. Customers are interested in reducing this additional step to find relevant information within Document360's search.

The current secondary navigation has 6 slots for menu items (under which people can have further items). We would like to have the possibility to have 8 menu items in the secondary navigation.

Show language option menu in the language the page is set in. For example, when the page is selected in Chinese view, the language menu that shows "English" and "Chinese" should also be in Chinese. Or at least the ability to manually change what it looks like.

This request was created on behalf of Scott At this time, the promo text area displays the contents without justification or line break as shown in the preview. It would be better if there is an option to edit the promo text area using a rich text editor. Thank you.