Feature Request

This request was created on behalf of Oren Currently, users are unable to export a parent page-type category or the category alone when exporting only a few selected child articles from the knowledge base site. It would be beneficial to support the ability to export selected articles along with their associated page-type categories, as well as the option to export just the page-type category independently. Thank you.

The space for placing logos on the cover page and header are too narrow for logos that have a long width and short height. It would be nice to have more control over how big the logo is and where it appears on the cover page and header.

We need a repeatable way of exporting just the category & article titles (without the article content) while retaining their exact hierarchical order. Currently, you can export the entire site as a PDF (which takes quite a while) and try to use the TOC, but the articles are not correctly ordered within each category. Ideally, the sitemap export could be done in a couple formats (e.g., markdown, excel, etc.) so that we can plug the data into a mind mapping tool to perform ongoing maintenance on how our information is structured. Alternatively, if there was a tab within the backend that allowed users to view the hierarchy as a tree, export a snapshot of the current state, rearrange the order visually, etc., that would be even better.

Submitting this feature request on behalf of the customer (Deepak from Blueheer). The customer reported that the customizations added to the callouts are not rendering in the PDF as they do on the user website.

On behalf of our customer Palak, we are raising a feature request to hide the "PDF" button on the user website for readers from a specific reader group when they log in.

Currently, there is no option to adjust the positioning of the title and description. This is especially important for corporate templates, where centering the title is often required, but not possible with Document360.

This request was created on behalf of Sunil We use username for JWT users, which is not in an email address format. When users export multiple articles, the export is not sent to their email address. We would like to disable the option to export multiple articles. Thank you.

In site 2.0, there is an option to export PDF for categories and articles for private visibility content. As we have secured content, we don't want users to have that option where they can download the PDF for all the categories and articles on the site. Instead we would like to have the same ability as in 1.0. It would be great if we bring in a toggle option in Article settings & SEO section to disable the PDF download for categories & articles in 2.0 and have the experience similar to 1.0.

PDFs touch customer communication, so they need to follow at least basic guidelines of CI. To do this, allow Place the logo everywhere on the cover page (at least at the top, in the middle or at the bottom). Logo should not be distorted when it has a customized height and width. Headline should be editable in length and font size. for the text on the PDF pages, allow to customize the line height for the body text in the PDF. It takes much place right now. Avoid line artefacts in the text, like a text line which is somehow divided on two pages - see attachment

Sometimes we need to revise the structure of the tree but it's easier to do so on Confluence or Docs, but we don't want to manually build the entire tree again so would love to be able to download only the article headings to a doc.