Feature Request

The customer is trying to export a set of articles in the category with many articles, but the exported file does not contain all the articles. We are getting only 50 in the PDF, which is available on the first page. So, it would be great if we could get all the articles in the "all articles" section itself.

There is currently no way to restrict permissions to multiple articles at once. The process to manually lock down articles is time consuming and complicated by the fact that changing Workspace access to "public" undoes previously established article level security .

Submitting this feature request on behalf of the customer (Noam) from Algosec. The customer would like to have the option to change the contributors of articles in bulk, using "All Articles" option.

Customer would like to have an option to download a list of all article URL's in a workspace.

It would be helpful if I could make articles available for bulk operations in more ways than are available in filtering. My current use case could use this, in particular: Filter the list of articles based on whether they contain specific words (such as INTERNAL, ALPHA, BETA or NOT PUBLIC) Select articles in the list and apply a tag to the selected articles in the list view.

On the readers and groups page, after selecting readers and searching for another reader, the previous selection is cleared. This issue affects the use case of deleting readers in bulk.

Raising this feature request on behalf of "Florentina". The customer reported that it would be beneficial if the subcategories within a parent category were also selected when the parent category is selected in the "All Articles" section. This feature would be particularly helpful in cases where there are multiple subcategories within an article.

Current exported CSV files of articles (All Articles, Broken Links, etc) are limited in their utility by including only the title of the article and not the accompanying link. To perform useful work on an exported list like this, I need to be able to return to a given article quickly. To do this right now, I have to copy the article name cell, open Document360, paste the name in the search bar, find the article, and click on it. When, for example, I go about trying to fix over 400 broken links across our Knowledge Base, this time really adds up.

Is there a way to determine how many new articles have been created in the past year? I would like to filter the articles based on their "Created at" date.

I would like to have the option to change the article status from published to draft in bulk. The ability to switch published articles to drafted articles in mass would simply save a click per article when we have to mass edit a section. Just like the ability to switch drafts to published using all articles.