Feature Request

Figure a way to integrate with Zendesk in a manner where when end users try to open a ticket on Zendesk, and type in a query, they should see any relevant support article on the platform. This is a current ability for Zendesk, but possible only if we buy their KB as well.

The idea is: users can mark certain articles as starred and access them easily. Sort of like in gmail or on the portal for editors but on the user's side.

Feature request - convert article into a category of type page so that I can nest articles under it

would be nice to have this option for the backend as well as the frontend :)

Possibility to change the size and the shape of the in-app icon.

Hello! It would be nice if there is an option in Settings > Knowledge Base Site > Design for changing brand logos in header when toggling dark mode. It would also be good if there will be a tutorial on how to change the footer brand logo when reader switches to dark mode.

Possibility of alphabetically ordering the categories contained within another category

It will be nice to have some table design and layout options such as: borders colors shading ...