mermaid support | Voters

mermaid support

under review

Proper Lobster

Hi. Do you plan to support mermaid format? We really miss it for describing flows inside the documentation for our features.
https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/creating-diagrams
For example, github supports it, and it look like can be easily implemented.
https://github.com/mermaid-js/mermaid
Thanks.

July 25, 2022

Verbal Prawn

Any further update here Shakeer Hussain S, its a problem to not be able to describe a flow chart in documentation

Azure Lark

This is increasingly problematic for us and could be a decisive factor for us to renew our subscription.

Shakeer Hussain S

Hi All - We had initially planned to pick up Mermaid support in Q4 2025. However, based on significant user feedback, we are prioritizing fixing teething issues that are impacting daily workflows—such as challenges with ordered, unordered, and numbered lists, table-related issues, and other key UX improvements. Our team is actively working on these areas, and we are closely reviewing how Mermaid support can be prioritized in the upcoming roadmap. Please stay tuned for further updates.

Nutmeg Firefly

Shakeer Hussain S mentioned that this feature is planned to be prioritized in the second half of 2025, but it is still under review. Could you please provide an update on this matter, especially considering it may become mandatory for certain business documentation? Thank you.

Azure Lark

Hi Shakeer Hussain S

What is the status for this item? Is it being built this year? This will directly impact the way we manage diagrams in our doc going forward.

Shakeer Hussain S

Hi everyone,
Thank you for sharing your feedback! Mermaid support is already on our roadmap, but due to other priorities with the editor, we couldn’t schedule it for H1 2025. However, we are committed to prioritizing this feature in H2 2025 and will put in our best efforts to make it happen.
We appreciate your patience and support!

Gamboge Piranha

We are migrating from Azure DevOps to Doc360. We have a lot of diagrams written in Mermaid language and we will lost a lot of productivity if we cannot use this in Doc360.

Bronze Lion

Hi Proper Lobster, Probable Opossum, Rival Raven, Neon green Porcupine, Greetings!
We have evaluated your feedback. We are currently focusing on improving the advanced WYSIWYG editor. We have an alternative solution for creating flow charts/diagrams within the editor. We would like to confirm that this meets your expectations. Please let us know if you have any concerns or suggestions.
Kindly check the excalidraw editor - https://excalidraw.com/ 
Your response will be helpful for us to act on this solution, thank you for your valuable time.

Increased Mandrill

Hi, Bronze Lion, 
Exalidraw is a great tool, but it does not cover the lack of mermaid.js. The reasoning for our company to use mermaid charts is that its generating charts based on code. This way we dont have to rearrange a huge set of elements when we find out we need to add something in the middle of a chart. We also share the mermaid-charts between different projects and systems, so a simple copy paste of chart definitions are easier and faster than uploading pngs all over. 
PS: We have made it work using custom JavaScript-snippets, but sometimes it breaks when you change how code-blocks are rendered

Substantial Finch

Bronze Lion Excalidraw is no replacement for mermaid.js. Furthermore, the implementation in the WYSIWYG editor won't help us as our company works with Markdown based files only.

Utrecht blue Badger

Why not support both? Bronze Lion I agree with Bjarne and Christoph. while excalidraw might be better suited for marketing and creative tasks, mermaid is ideally suited for technical documentation.

Bronze Lion

Hi Increased Mandrill, Substantial Finch, Utrecht blue Badger thanks for the response. We will investigate more on the use case, and update the progress in detail in the same thread. We appreciate your valuable time and feedback.

Gamboge Piranha

Bronze Lion excalidraw does not replace our needs for mermaid

Shakeer Hussain S

marked this post as

under review

Shakeer Hussain S

Hi All - We appreciate your patience. We will be evaluating the technical feasibility and will promptly provide you with an update. Thank you for your understanding.

→