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Feature Request
3409
Bugs
14
Migration Requests
1

Roadmap

Planned

SCIM for User and Group Provisioning
Feature Request
Article Data Interaction Analyzer for Contributors
Feature Request
Cleaner, More Readable Code View in Advanced WYSIWYG Editor
Feature Request
Option to customize chatbot variables
Feature Request
Variables/Snippet - Font 16px missing
Feature Request
Snippet/Glossary - code view save
Feature Request
Changes to the activation email content
Bugs
Comments workflow
Feature Request
Internal feed for comments
Feature Request
Find and replace should have "match case"
Feature Request
Ability to select the KB site and KB widget filters together
Feature Request
Hybrid search for Eddy AI
Feature Request
Click on edit, don't allow me to scroll till the editor is fully loaded
Feature Request
Content Role Privilege
Feature Request
For Mixed KB sites, include another filter in Article Analytics to track the data contributed by Public Users (Neither a Team account nor a Reader))
Feature Request
Analytics Weekly Report Improvements
Feature Request
Fetch Reader details in Eddy Analytics
Feature Request
Analytics Phase 1.0
Feature Request
Show notifications in the dashboard whenever users are tagged in inline comments
Feature Request
"All" filter for article, Search, Reader/Team Account analytics data
Feature Request
VOTE PLS - URGENT - Defining moving location of asset on Drive
Feature Request
Updated article title is not reflected on SEO title
Feature Request
Ticket Deflector - menu and footer missing
Feature Request
inline code fragments are rendered too small in the preview pane
Feature Request
Block Editor: Make the caption look like a caption
Feature Request

In Progress

Import PDF into Articles
Feature Request
Collaborative editing, like in Dropbox
Feature Request
Multilevel number list
Feature Request
Find and replace with Variables/Snippets
Feature Request
Bookmarks Sidebar Has Unintuitive Heading Level Alignment
Feature Request
Analytics phase - 1 requirements
Feature Request
Eddy Search affecting Normal Search Analytics
Feature Request
Handling absolute URLs during translation
Feature Request
Analytics numbers are rounded off and the exact numbers are not displayed
Feature Request
Search Functionality Disappears When Side Navigation is Collapsed
Feature Request
Decision tree / customizable help
Feature Request
same font to be displayed in the editor that is configured on the global settings
Feature Request
Skip logout page - direct user to the login page
Feature Request
Feature Request: AI-Generated Step-by-Step Articles
Feature Request
Eddy AI in Freshdesk/Freshservice
Feature Request
Ability to archive articles
Feature Request
Glossary
Feature Request
Allow % for Height/Width of Embedded Video
Feature Request
Block Editor - Customer feedback
Feature Request
Callout not recognized
Feature Request
Block Editor Images and Callouts
Feature Request
Restore vertical alignment controls for table cells in block editor
Feature Request
To be able to export FirstName,LastName,E-mail,Readergroup and Reader Content access
Feature Request
Exporting Readers needs to include more information
Feature Request
Reader name should be searchable by reader name
Feature Request

Complete

Article Titles Should Wrap, Not Hide Past Scroll Bar
Feature Request
Support + Character in Redirection Rule Source URLs
Feature Request
Update Banner Message When Article is Unpublished
Feature Request
Do not show language drop-down if only 1 language is used in version 2.0
Feature Request
Include the "Last Viewed" data in the View All Article Analytics data
Feature Request
Inline comment @mentions at Dashboard
Feature Request
Snippet Content box
Feature Request
Collapse sub-headings in TOC
Feature Request
Eddy analytics to show the reader who asked the questions
Feature Request
Allow a new Markdown file to be created from the Add new dialog
Feature Request
Exclude an article change from "Recently modified" widget and "What's New Feature"
Feature Request
Update cross-references when cloning a category
Feature Request
Manage versions at the article level
Feature Request
Adv WYSIWYG Mini editor support content tools and other modules
Feature Request
Turn feedback into JIRA tickets
Feature Request
Numbering is not continuous when image, note, warning, is inserted in-between steps
Feature Request
Localization and Variables for KB widget
Feature Request
Improving Discoverability of API Documentation in Search
Feature Request
Table Edit options improvements
Feature Request
Improvements to status tooltips & TOC index
Feature Request
Text change - Minute to read should be minute-read
Feature Request
Pinning the toolbar in the editor causes the categories to collapse.
Feature Request
Relative link issue with the widget
Feature Request
Acknowledgement email should be sent to the end user when submitting a form through ticket deflector
Feature Request
Optimize Table Cell Menu Positioning for Better Usability
Feature Request
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