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Accordion search enhancement - expand by default
When search finds the keyword(s) in an accordion, the accordion should be open by default when user goes to that article.
5
·
under review
22
Search Operators support
It would be extremely useful to be able to search using Search Operators. (e.g., OR, AND, "", *, etc.) to make searches more precise. For reference> https://ahrefs.com/blog/google-advanced-search-operators/
5
·
under review
14
Glossary terms as search results
Could you make the terms from the Glossary appear in the search results? Often people search for the meaning of abbreviations using the search bar so it would be useful if the term from the Glossary appeared in the search results.
5
·
under review
9
Searching should include the glossary as a result
When searching for a term, it should include glossary entries within the search results. In this way, if there is a synonym listed in a glossary term then it should show that term and provide a way for the reader to understand the correct term to use within this knowledge base.
5
·
under review
33
Visible flag in search results show a flag if the article is internal or external.
2
·
under review
1
Hierarchy of fetching search results.
I understand that you use a certain hierarchy when retrieving search results. However, from a user's perspective, when I search for a specific section title in an article, it often appears at the bottom of the search results instead of being prioritized at the top. This can make it difficult for users to find the information they need and can result in our articles being overlooked or unfound. It may be worth considering adjusting the search algorithm to prioritize section titles and improve the user experience.
8
·
under review
16
Exact string matching in search results
It would be nice if the article search supported exact string matching. For example, if a customer is trying to find specific mentions of the formula function "NOW()", then the results from the search unfortunately also include just normal instances of the word "now." This is not ideal, because the results would include too many results that are unrelated to the formula function they intend to be searching for.
6
·
under review
9
Better search in general
The more I use the search engine, the more frustrated I am with it. It pays no attention to quotes, so when I search for "user site" it returns every article that has the word "user" and the word "site" in it. Some of the results only have one term or the other! That's unacceptable.
9
·
under review
24
Search Within Attachment
Currently when articles with attachments are searched for, the keywords in the attachment get highlighed, ideally we would like for users to be directed to the attachment itself rather than the article and then asking the user to do another click to open the attachment.
3
·
under review
2
Opening a search result in new tab
After running a search, it should be possible to open a result article in a new tab. The way it works now, when you open a result you lose the rest of the search results
4
·
under review
15
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