Feature Request

I understand that you use a certain hierarchy when retrieving search results. However, from a user's perspective, when I search for a specific section title in an article, it often appears at the bottom of the search results instead of being prioritized at the top. This can make it difficult for users to find the information they need and can result in our articles being overlooked or unfound. It may be worth considering adjusting the search algorithm to prioritize section titles and improve the user experience.

When search finds the keyword(s) in an accordion, the accordion should be open by default when user goes to that article.

Advanced Search is a great feature. ButI do not really want my end-users to be exposed to the names of all the people who write articles in Document360. Can it be possible to hide the contributors possibility (or maybe configure which filters will be available here?) thanks

Could you make the terms from the Glossary appear in the search results? Often people search for the meaning of abbreviations using the search bar so it would be useful if the term from the Glossary appeared in the search results.

Our customers are requesting the following enhancement to your search functionality: After searching for an item in the advanced search bar, there needs to be be ways of sorting the filtered results. For example: sorting by article title in ascending / descending alphabetical order, sorting by most recently updated article, etc.

As a CSM, I’m raising this feature request on behalf of one of our customers: We would like to request support for managing synonyms. For instance, in cases like "fansite" vs "fansight," where typo tolerance does not account for semantic or phonetic variations, synonyms would provide a more precise and manageable solution. Enabling this functionality would enhance search accuracy and allow for more granular control. Thank you!

It would be extremely useful to be able to search using Search Operators. (e.g., OR, AND, "", *, etc.) to make searches more precise. For reference> https://ahrefs.com/blog/google-advanced-search-operators/

When searching for a term, it should include glossary entries within the search results. In this way, if there is a synonym listed in a glossary term then it should show that term and provide a way for the reader to understand the correct term to use within this knowledge base.

It would be nice if the article search supported exact string matching. For example, if a customer is trying to find specific mentions of the formula function "NOW()", then the results from the search unfortunately also include just normal instances of the word "now." This is not ideal, because the results would include too many results that are unrelated to the formula function they intend to be searching for.