We have encouraged our internal teams to use the Document360 Slack app to reduce context switching. However, we’ve discovered that searches performed via the /doc360 command are not captured in our Search Analytics dashboard. I would like to request that searches made through the Slack integration be tracked and aggregated within the Document360 Analytics platform, just like portal-based searches. Value to our Team: Accurate Content Gap Analysis: We need to see "Search terms with no results" from Slack to know what documentation is missing. User Intent Tracking: Understanding what our internal team is searching for helps us prioritize updates. Unified Reporting: Having a single source of truth for all search data (Portal + Slack) is essential for measuring the ROI of our documentation.
