Tracking Active Team Accounts
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Stuart Broad
Currently the 'Last Contributed' field in User Accounts analytics only tracks if a user has Created AND Published an article. In our knowledge base we have many users updating existing articles and then publishing them - this activity is not tracked. As a result it's very difficult to understand which users are actually active in the system. We would like to broaden the scope of what is considered 'activity' for the purposes of tracking 'Last contributed' for team accounts.
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D360 Product Management
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Mohamed Shakheen
Stuart, In our latest analytics, we've introduced a feature allowing users to view a comprehensive list of contributors who have contributed to a specific article. Furthermore, within the analytics section dedicated to team accounts, users will notice a column labeled "Last Contributed". By delving deeper into this section, a detailed list of articles to which the selected contributor has contributed is made available. Thank you
Sunil Pareek
Need to have a track for this also.
say like I have 1 article which is being updated by multiple authors..now some1 made a mistake in updating and caused lot of issues and after that few others have also made some updates.
Now there should be a way to know who made what changes when article is not in published status.
MS Word, Google Doc etc have this feature.