Tool tip for search functionality
Parameswary Annamalai
It would be great if we could show a tool tip for searching. Ex: use quotation ( "") marks for searching the exact key word. The information is present in the document: https://docs.document360.com/help/docs/en/dedicated-search-page#search-operator-support
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Caroline Tabach
this is part of Document360 documentation, but how can we tell our users about all the great new ways to search??
Matthew West
Our industry has many acronyms that our readers search for in our knowledge base. Unfortunately, when an acronym is part of a common word, search results return pages with the common word rather than pages containing the acronym.
For example, MOS is a commonly search acronym, but the current search returns hits for pages containing "most" and "more". Readers have no way of knowing that they must put the acronym in quotes to ensure that search results return only pages with that exact match.
This is an unfortunate limitation of the search feature. A tooltip explaining how to optimize search would help readers to construct their search parameters to find the content they are seeking.
Parameswary Annamalai
This feature request has been raised on behalf of Matthew West