Send search key and search result along with ticket deflector notifications
under review
Richard Boyd
Ticket deflector analytics show us what search term ('key') was used for each ticket deflector submission, as well as indicating whether the search returned any results.
It would be really helpful for us if this were also included in the notification email that we receive with each ticket deflector submission.
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Mohamed Shakheen
Hi Richard Boyd
Thanks for sharing your feedback. We are planning to revamp the ticket deflector and I will add this request to my list.
We will update you when it is picked up and accordingly we will share the ETA.
Mohamed Shakheen
under review