Private articles/categories without making whole knowledge base private
complete
Martin Hedberg
We would love to be able to have a base version of the site public to all and then make certain articles/categories available to a logged in user using reader groups. There is currently no way to have both. The site is either public or private. A mix of this would be fantastic!
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Christopher Bensley
Why does this feature of mixed (private vs public) have to be Enterprise level? That is prohibitively expensive!
Marshal Ebinezar
complete
Hi Martin Hedberg, thank you for your patience; in our most recent release, we included a mixed knowledge base feature.
A hybrid site access setting that allows parts of the knowledge base to be public and parts of the knowledge base to be private access only for reader accounts with login credentials.
Kindly take a look: https://docs.document360.com/docs/mixed-access-knowledge-base
Yossi Karp
Yes, this would be a great feature - also for Beta users who need access to documentation that isn't available to the rest of the users.
Marshal Ebinezar
under review
Hello, Martin Hedberg Thank you for your valuable feedback; we have added it to our pipeline and will notify you once the implementation is complete.