Move tags section below "In this article" in the right pane
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J
Jeff Aftel
The tags section appears above "In this article" and based on how users will engage with these sections and what I've seen in most other help centers, the order should be reversed.
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D
D360 Product Management
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Pavithra Mathivanan
Hi Jeff, Thank you for sharing this suggestion—we truly appreciate your input.
Our current placement of the tags section above the "In this article" section was a deliberate design choice. We’ve observed that the "In this article" section can sometimes be quite lengthy, especially for detailed articles, which may cause the tags to fall out of view as the reader scrolls. To ensure tags remain visible and easily accessible—even if the article isn’t read in full—we chose to place the clickable tags at the top.
This approach is followed by a few other tools as well to maintain tag visibility and improve discoverability. That said, we also acknowledge that some platforms place tags at the bottom, and we’ll keep this feedback in mind as we continue to evaluate and enhance the reading experience.