Logs for Failed PDF Import Scenarios
under review
Kesavan M
Provide logs or detailed error messages for failed PDF import scenarios. Currently, when an import fails, there is no visibility into the reason, making troubleshooting difficult. This should include clear failure reasons (e.g., missing H1 tags) and optionally a downloadable log. Additionally, consider avoiding credit consumption when the import does not generate any output.
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D360 Product Management
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under review
K
Kavya
Hi Confident Moose, Kesavan M,
Thank you for sharing this request.
We understand the need for clear error visibility and logs for failed PDF import scenarios, especially to help with troubleshooting and reducing unnecessary retries.
We’ll take this as an improvement request and evaluate enhancements such as:
Providing detailed failure reasons (e.g., missing H1 tags, parsing issues)
Offering downloadable logs or error reports
Reviewing behavior around credit consumption when no output is generated
This will be considered based on customer traction, priority, and implementation scope, and we’ll share updates if this is taken up in future planning.
Kesavan M
++Confident Moose