Currently, Document360 offers Public (viewable by anyone) and Private (restricted to specific users/groups) article visibility. There is no middle-ground option that allows a user to see the entire site's structure while still requiring authorization to read the content.
Proposed Solution:
Add a new accessibility level called "Protected Mode" or "Protected View." In this mode, users can see all article titles in the table of contents, including both public and private ones.
However, when they click on any article, they are prompted to log in (if not already) and must have explicit viewing permissions to read the content.
This provides transparency into the full knowledge base structure for authorized stakeholders (like certain customer tiers or partners) without granting immediate access to sensitive private content, improving navigation and manageability.