Inconsistent “Published By” Field Updates in Article Information Card
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Nilesh Kirti
The “Published By” field in the article Information Card is displaying inconsistent behavior. It sometimes updates incorrectly when non-publish actions (such as workflow status changes) are performed.
This results in data inconsistency between the Information Card and the Revision History, which should always be aligned.
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Mohamed Shakheen
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under review
Mohamed Shakheen
Hi Linen Herring Nilesh
Thank you for highlighting this.
We understand that the “Published By” field in the Article Information Card is reflecting inconsistent data, especially when non-publish actions such as workflow status transitions are performed. As you pointed out, this creates a mismatch between the Information Card and the Revision History, which should remain fully aligned.
We will investigate this behavior end-to-end - including workflow transitions, publish events, and metadata updates - to identify the root cause and validate whether this is a logic gap or a regression.
Once our analysis is complete, we will share a detailed update along with next steps.
Appreciate you bringing this to our attention.
N
Nilesh Kirti
Linen Herring