Improve Workspace Switching Without Losing Context
under review
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a1e68a6d-4f27-4506-99e7-962186499fa3
When switching between workspaces the platform always redirects to the top-level category list. This forces users to manually search for the article they were just viewing.
Suggestion:
Enable context-aware workspace switching—so when a user is viewing an article in one workspace, switching to another keeps them in the same article path, just in the target workspace (if that article exists there).
This would significantly improve efficiency when:
Comparing how an article appears across versions.
Reviewing changes before publishing
Maintaining consistency between versions or locales
Optional Enhancements:
If the article doesn’t exist in the target workspace, offer a message like “This article doesn’t exist in [workspace]. View root instead?”
Allow users to set a default fallback behavior (stay on current article or go to article list)
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D360 Product Management
under review
Mohamed Shakheen
Hi a1e68a6d-4f27-4506-99e7-962186499fa3, We understand how being redirected to the top-level category list each time can interrupt your workflow - especially when reviewing or comparing article versions across workspaces. Enabling context-aware switching, as you described, would indeed help improve efficiency and consistency.
We’ve noted your suggestion, including the optional enhancements like fallback messaging and customizable behavior. We’ll keep this under review and evaluate its feasibility as part of our ongoing efforts to improve the user experience. If it’s picked for our roadmap, we’ll be sure to update you.