Hyperlinks in Snippets
under review
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Particular Beetle
One of the features I was most excited about when implementing Doc360 is the snippets tool. I was very disappointed to learn that I can hardly utilize them, because snippets cannot contain hyperlinks.
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Mohamed Shakheen
updated the status to
under review
Mohamed Shakheen
Hi Particular Beetle
Thank you for sharing your feedback.
We understand how support for hyperlinks within snippets could significantly expand their usefulness, especially for teams that rely on snippets to maintain reusable, centralized content across multiple articles. Being unable to include links can limit the ability to create richer, context-aware content and reduce the overall value of the feature for certain use cases.
We will analyze this request further to better understand the expected behavior, technical considerations, and potential impact on content management workflows. The enhancement is currently under review, and we will take your feedback into account as part of our evaluation process.
We appreciate you highlighting this limitation and sharing how it affects your usage of snippets.