HubSpot CRM Integration
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alan kasim
Our company is migrating from Zendesk to HubSpot as our new CRM, with a planned transition in late-2025. To ensure a smooth process and seamless knowledge base integration with our new support system, we request HubSpot CRM functionality within Document360. This integration is crucial for our ongoing operations.
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Shakeer Hussain S
backlog
Shakeer Hussain S
Hi alan kasim
Thanks for sharing the context around your upcoming CRM transition from Zendesk to HubSpot.
I understand the importance of having HubSpot CRM integration within Document360 to ensure seamless knowledge base access and support workflows post-migration.
While this integration isn’t available out of the box today, we’ve added it to our feature backlog and will assess its priority based on customer demand and transition timelines. We’ll also review the technical feasibility and aim to support your operations during and after the migration.
We’ll keep you informed of any updates. Appreciate you bringing this to us well in advance.