When attempting to edit an article's code view, the code appears as a large, unformatted block, rendering it difficult to modify.
If we use an online tool to format the HTML code and then paste it into the code view, the Advanced WYSIWYG editor fails to accept the well-formatted code, reverting to the original, unformatted version.
This issue poses a significant inconvenience for the customer, who relies on editing the article content directly from the code view.