Homepage customization based on login
backlog
I
Intermediate Chickadee
Ability to show different content to non-logged in vs. logged in users on the homepage.
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Shakeer Hussain S
marked this post as
backlog
Shakeer Hussain S
Hi All - Thank you for your request. We will monitor the traction on this item closely. For now, we are moving it to our backlog, and based on the level of interest, we will prioritize it accordingly.
We appreciate your understanding and will keep you updated on any developments.
S
Spatial Mongoose
We do not use Document360's homepage but we intend to have a mixed-access KB and I have a similar request for Article Headers/Footers. Currently our docs are all private and the header includes links such as "open a ticket" and "chat with support" which of course should not be public-facing. I believe I can accomplish what I need to with scripts to remove these links for non-logged in users viewing public docs, but I think it would be a good idea to provide public/private configuration options for this as well.
Shakeer Hussain S
marked this post as
under review
Shakeer Hussain S
Hi Intermediate Chickadee - Thank you for sharing your feedback. In order to assist you better, would you mind clarifying the below queries:
What is the primary objective you hope to achieve by showing different content to logged-in and non-logged-in users?
Can you provide examples or a rough idea of the type of content you wish to display for each user group?
I
Intermediate Chickadee
Shakeer Hussain S: we are a SaaS platform and have our help content behind a login on D360. We would like to have the homepage showcase certain content and calls to action for anyone that visits the site and is not logged in.
Additionally, it would be nice to be able to showcase categories and links at this level and only have the login happen if those are clicked.
B
Bastille Minnow
Shakeer Hussain S: We share Robb's use case. We keep our documentation behind a login. It would be great to be able to show certain content that is general to our platform along with calls to action to non-logged in users, and more specific content to users who are logged in.
U
Umbral green Woodpecker
If you use categories, I think this is already possible today. Say you have 5 categories 2 of which are accessible only to logged in users. When logged in users come to the home page, they see 5 tiles. If they are not logged in, they see 3.
The challenge is when you develop a custom home page (like us) where you can't use categories. Then there's no way to do the stuff above.