Highlight KB Widget Button When New Content Is Added
backlog
Akash Sivaraman
Requesting an enhancement to the Knowledge Base (KB) widget that visually highlights the KB button whenever new articles or updates are published, ensuring users are immediately aware of fresh content.
A subtle color change, glow, or badge that appears when new content is available in the KB widget.
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Akash Sivaraman
Created this feature request on behalf of Katharina Leonhardt
D
D360 Product Management
marked this post as
backlog
Mohamed Shakheen
Hi Akash
Thank you for the suggestion. The concept of visually signaling fresh content in the KB widget aligns well with our goal of driving proactive user discovery and engagement.
We’ll continue monitoring adoption signals and broader demand. If we observe increased usage patterns or recurring requests in this area, we will position this capability for evaluation.