Export hierarchical list of ALL categories & articles
under review
Stephen Kairys
While one can navigate through the KB hierarchy on the left-hand NAV bar to view everything: unless your KB is really small, you can't see the entire hierarchy at once.
Would be great if I could export a HIERARCHICAL list of all categories and articles. Either in Excel format, or to a text file/PDF. I'm thinking text file would be better. Because we could then experiment with moving articles and categories around before we actually implement the changes in the live KB.
Thanks.
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Stephen Kairys
Interesting thoughts. My response:
- All I'm looking for is a snapshot of the KB hierarchy/tree at that moment. What I do with it would not be the responsibility of Doc360.
- I don't think reimporting is necessary and, as you indicated would have its own complexities.
Thanks.
Thiru
under review
Thiru
Stephen Kairys thanks for your suggestion. However, after provisioning this list the users would be still updating the categories / articles, which means this would be constantly updating one right?
On the same note, after exporting this list what is next action that can be performed by the user? If the answer is to create same set of structure into a new project we do have export / import feature to support the event.
Also in the current UX, do you see any challenges in viewing this hierarchial list? Share your thoughts on the same.
Kindly share your thoughts on this.
Shannon Greywalker
Thiru: Perhaps a simple option to "Expand All" on the main leftNav TOC panel would help? That way, users who wish to skim/explore ALL of the available content could simply click "Expand All" and then scroll downward.
Stephen Kairys
Shannon Greywalker EXPAND ALL would be great. But still doesn't allow me to export the article & category names in format I could work with (text or csv). @thriu Please consider implementing this feature. Thanks.
Stephen Kairys
Thiru It would still be useful to export the article & category names in format I could work with (text or csv). @thriu Please consider implementing this feature. Thanks.