Eddy AI Endpoint at the project level
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Venkatesh KG
One of our customers has asked if there are any plans to make Eddy AI work at the project level, instead of being limited to the workspace level. Their use case is that they want to integrate Eddy AI into their application with thier own custom chatbot. Since their documentation is spread across four workspaces, they would currently need to manage four separate custom chatbots to achieve this. A project-level endpoint would simplify the setup significantly and reduce maintenance overhead.
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A
Ara Hill
To confirm - yes, we are wondering if there are plans to make the public API have a project-level endpoint for Eddy AI, instead of it being restricted to the widget.
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Venkatesh KG
D360 Product Management This was requested by Ara Hill. Customer would like to use their native AI assistant.
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D360 Product Management
Hi Venkatesh KG, Could you please tag the customer on whose behalf this request was raised? Also, for this specific use case, we already provide the option to create the chatbot at the project level—could you clarify what difficulties they are experiencing?