Do not delete Unanswered Queries feedback after 90 days.
backlog
Y
Yinmn blue Lark
I've recently discovered after consulting Document360 support that you purge
Unanswered queries
feedback after 90 days. This data, now lost, would have been nice to have.Log In
D
D360 Product Management
updated the status to
backlog
K
Kavya
Hi Yinmn blue Lark,
Thank you for sharing this feedback.
We understand the value of retaining unanswered queries and feedback for a longer period, especially for historical analysis and identifying recurring content gaps.
We have plans to extend the current 90-day retention period to provide access to this data for a longer duration. We'll share an update once the extended retention period is confirmed.