Deleted articles should not appear in search results
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Y
Yinmn blue Lark
Search results display recently deleted articles, which lead to a 404 error.
After talking with a Support Engineer, they manually refreshed the search indexing and the problem was resolved.
Can we please receive access to this same tool so that we can refresh the search cache on demand? Or at least make it known how often the search is re-indexed?
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Shakeer Hussain S
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Shakeer Hussain S
Hi All - This has been already fixed. Kindly review and share your feedback.
M
Maroon Raven
I have experienced this issue as well.
Z
Zinc Anteater
Ideally, Doc360's team should identify the root cause of this issue, making reindexing a moot point.
If you want to implement this reindexing tool, I won't object. :) But the root cause must be investigated. Thanks.
Z
Zinc Anteater
This current behavior can serve only to confuse users. Please look into this matter.
Z
Zinc Macaw
Neither should Hidden articles.
J
Juniper Python
Also a pain point for us
O
Oxblood Warbler
This is also a pain point for us.