Creating a new version from existing version should also copy article level settings
under review
Amanda Atzil
When I create a new knowledge base version from an existing version, not all article level settings are copied over.
For example, if an article in my existing version has "Related Articles" linked in the article settings the copied version does not include those "Related Article" links. I am now forced to relink all "Related Articles" for each individual article in my new knowledge base version.
I have not checked to see other items that don't get copied over, but in general if I am going to copy something it should be an exact copy where possible.
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Mohamed Shakheen
Hi Amanda Atzil
Thank you for taking the time to share your valuable feedback.
This seems to be a valid request to address. For now we will keep this under review and let me connect with the team internally to identify the technical feasibility.
Accordingly, I will update you on the ETA.
Mohamed Shakheen
under review