Copy Existing Workspace should retain hidden articles
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Expected Condor
When I'm creating a copy of an existing workspace/KB, I would like the articles and folders that are hidden to remain hidden in the copy. Currently, they revert back to being visible and we have to manually hide them by comparing the copied workspace to the original for all folders.
Thank you! :)
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D360 Product Management
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Kavya
Hi Expected Condor,
Thank you for sharing this! We understand how important it is for hidden articles and folders to retain their visibility settings when a workspace is copied. Having them revert to visible does add extra manual work, especially when comparing against the original workspace.
We can take this up as an improvement and will consider it for a future enhancement to the workspace copy functionality.
Thanks again for the thoughtful suggestion!
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Expected Condor
Kavya Of course, thank you Kavya!