Configuration to support AI search for hidden articles
under review
D
D360 Product Management
- The hidden articles - Both the checkboxes in the search visibility should be checked if an article is hidden.
- The exclude from knowledge base checkbox should not be allowed to be unchecked but the user should be able to uncheck Exclude from AI search checkbox.
- If the Exclude from AI search checkbox is unchecked, then Eddy AI should be able to answer from the article.
- The citations can say "External sources" on hover and should not be clickable.
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D
D360 Product Management
under review