Character/word count data
under review
Kenny Lipscomb
We'd like the ability to view character and word count for both individual articles as well as the entire help center within D360. This feature will be instrumental for teams dealing with localization/translation.
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D360 Product Management
Hi Kenny Lipscomb, Ethan Noble, Tanel Laan, Abby Dong, Thank you for your feedback! Currently, we display the word count for individual articles within the article info section. Is that what you're looking for?
Ethan Noble
Knowing word count is useful when assigning articles to SMEs for review cycles. It's more important to distribute word count equitably than number of articles
Tanel Laan
Very useful feature for article translation from thrid party translators.
Abby Dong
As we look more into translation, as well as overall analytics and metrics for our knowledge, this info around word count data for the knowledge base as a whole is critical. We would also find it useful to get word counts by category.
Mohamed Shakheen
under review
Mohamed Shakheen
Hi Kenny Lipscomb,
Thank you for taking the time to share your feedback and we appreciate your feedback.
This seems to be a valid request to address. For now, we will keep this request under review. Let me connect with the team internally and share the ETA shortly.