When replicating articles from one workspace to another, hyperlinks within the replicated content continue to point to the original workspace instead of updating to the corresponding articles in the destination workspace.

This is a significant issue for organizations that maintain multiple workspaces for different customer bases. Readers who only have access to the destination workspace (workspace 2) cannot access the linked content because the hyperlinks redirect them to the source workspace (workspace 1), which they do not have access to — even when the linked articles have already been replicated to workspace 2.

Example:

Article A is replicated from workspace 1 to workspace 2

Article A contains hyperlinks pointing to Article B in workspace 1

Article B has also been replicated to workspace 2

However, the hyperlinks in the replicated Article A still point to Article B in workspace 1

Readers in workspace 2 cannot access workspace 1, so the links break for them

Expected behavior:

When an article is replicated to a destination workspace, any hyperlinks pointing to articles that also exist in the destination workspace should automatically update to point to the correct articles within that workspace.

Impact:

This is causing a poor reader experience for customers who are scoped to a specific workspace and do not have access to the source workspace.