Allow Users to Land on a Specific Section of an Article Page Inside the KB Widget
Akash Sivaraman
We would like to request a feature that enables users to directly land on a specific section of an article page when accessing it through the Knowledge Base (KB) widget. This will enhance user experience by allowing them to navigate to the exact section they are interested in without unnecessary scrolling or searching.
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Nithya Ramakrishnan
To be specific about the request above, when we use URL mapping to show related articles, we want to be able to specify the section URL in the mapping so user's can learn about a feature directly by landing on a section in the article instead of reading the whole article. This is useful when we have long guides with multiple sections.