Allow preview of links using "Search & link to existing article" feature
under review
Gerard
When we hyperlink articles using the "Search & link to existing article" feature, the relevant /slug is added to the "Link" field. For example,/docs/opt-out-of-sms-messages
As an Admin, when reviewing articles from the Editor view, and if the article is currently published, if I click a hyperlink within an article linked as a /slug, it opens the doc360 workspace option instead of the article.
It would be great if doc360 could automatically open the correct article, as this UX necessitates additional steps to confirm if the URL is working or not.
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D
D360 Product Management
hi Gerard,
Thank you for your request!
Can you please confirm if the expectation is to open the respective article in the KB site or the article in the portal.
Adam Gruenberg
D360 Product Management I think it should open the article in the kb site, just like how another article would open if I added a compete url as a deep link, it would open the article in a tab in the kb.
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D360 Product Management
Adam Gruenberg We are aligned with the expectation. Please be sure that we will try to mitigate this as soon as possible and keep you posted on the same.
D
D360 Product Management
under review