Hi Tasha - Thank you for sharing this excellent suggestion. The idea of integrating AI-powered search directly into the Knowledge Base tab within the Salesforce integration is a valuable enhancement. We understand how this could streamline your workflow by enabling more intelligent, context-aware searches of your knowledge base content directly from Salesforce.

We’ve reviewed this internally and agree that it would add significant value. For now, we’ll be keeping this request in our product backlog and will continue to monitor interest from other customers to help us prioritize it in a future release.

We truly appreciate your thoughtful feedback — it’s inputs like these that help us make Document360 even more powerful and aligned with real-world use cases.